Siemens Order Mgmt Deliver Operator in Houston, Texas
Order Mgmt Deliver Operator
Job Family: SCM-Procurement / Logistics & ECC
Division: Process Industries and Drives
Business Unit: Process Automation
Requisition Number: 234676
Primary Location: United States-Texas-Houston
Assignment Category: Full-time regular
Experience Level: Entry level
Education Required Level: High School Diploma / (GED)
Travel Required: 5%
Siemens is a global technology powerhouse that has stood for engineering excellence, innovation, quality, reliability and internationally for more than 165 years. As a global technology company, Siemens is rigorously leveraging the advantages that this setup provides. To tap business opportunities in both new and established markets, the Company is organized in eight Divisions: Power and Gas, Power Generation Services, Energy Management, Building Technologies, Mobility, Digital Factory, Process Industries and Drives, and Financial Services.
Siemens Process Industries & Drives helps customers increase productivity, safety, reliability, efficiency and time-to-market for plants and processes with innovative, integrated technology across the entire lifecycle. With a deep understanding of individual market segments, Siemens helps customers respond quickly and confidently to new market requirements and challenges, strengthening their competitiveness.
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Candidate will report to the Service and Support division. Position will specifically be in the area of spare parts. The Spare Parts team consists of a small group that takes orders from customers for all of the Gas Chromatograph Spare Parts. Orders/PO's are received in various ways; i.e. by email, fax, phone, etc. A quick turnaround time is required in this position. PO's received are to be entered in SAP system within 24 hours of receipt of PO. The Spare Parts team is also responsible for providing price quotes to internal and external customers.
Candidate will enter all domestic incoming PO's received for Gas Chromatograph Spare Parts.
Details of this include but are not limited to:
Checking availability of spare parts and working with Master Scheduler to ensure parts are available
Answering Customer questions and complaints
Guiding customers to ensure they are getting the right parts
Answer incoming calls from 1-800 customer line
Process return requests and ensure the return requests meet a 5 day turnaround
Answer incoming group email requests that come from internal and external customers
Review for completeness on all incoming PO's
Required Knowledge/Skills, Education, and Experience
High School Graduate preferable with Associates degree
Industry/business acumen (3-5 years)
Work experience (5 years)
Qualified Applicants must be legally authorized for employment in the Unites States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.
Preferred Knowledge/Skills, Education, and Experience
Associates Degree preferred
Past experience (3-5 years)
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, protected veteran or military status, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here at https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here at https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf .