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Siemens Customer Service Professional in Gurugram, India

Job Family: Sales

Req ID: 424448

"We at Smart Infrastructure , a trusted partner of Siemens Ltd. is one of the top tier global suppliers of products, systems, solutions, and services for the efficient, reliable, and intelligent transmission and distribution of electrical power. We are also responsible for the development and extension of an efficient and reliable power infrastructure.

JOIN US! WE MAKE REAL WHAT MATTERS. THIS IS YOUR ROLE"

Follow up for the AMC contract to completed project. Know the IBMS in depth and have a 5 to 7 years in same field. Preparation for the spare list, upcoming AMC, and follow-up with client on weekly basis. Preparation of OC for received AMC order and distribute to Procurement for purchase, Accounts, and operation head. Follow up for the Invoice generation, submission, approval with the accounts departments of self and client. TO do the required changes in completed system (BMS, FAS, CCTV, PA etc.) as per client requirement. AMC Visit will be done as per schedule--- as agreed with Client. Spare Materiel order- follow-up from PO receive to material procurement to final payment receive. To be handle the small-small projects independently (Less than 10 lakhs). Preparation of following reports to track the project status. Material supply update with tracking (in coordination with Procurement).AMC Visit update (To Plan and complete the AMC visit by weekly)- As per agreed sheet. Invoice tracking sheet- As per agreed sheet. Review of material procurement with Purchase department. Attend site coordination meeting. Supervision to site supervisor and assigned commissioning engineer for any kind of help needed at site. Preparation of handing over documents (DQ, IQ, OQ, PQ, Handover sheet) with the help of site supervisors and commissioning engineers. Getting approval on final handing over document from clients. Final payment release certificate along with balance material collection form site. Keep Track of project cost. Certification of contractors Invoice in coordination with site supervisor. Track of manpower/ material movement at and for site. Preparation and submission of Collection & Billing plan for AMC order and Spare Order for the coming month by 1st week of every month to Manger.

"WE’VE GOT QUITE A LOT TO OFFER, HOW ABOUT YOU?

We’re Siemens. A collection of over 379,000 minds building the future, one day at a time in over 200 countries. We're dedicated to equality, and we encourage applications that reflect the diversity of the communities we work in. All employment decisions at Siemens are based on qualifications, merit and business need. Bring your curiosity and creativity and help us shape tomorrow"

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