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Siemens Service Manager for Siemens PKI Services (m/f/d) in Alpharetta, Georgia

Job Family: Information Technology

Req ID: 345499

As a Service Manager Encryption Technologies for Business Services this position is responsible for the operation of the Corporate Encryption Technology Platform for all Siemens business units. Typical examples are: Personal PKI, Group Encryption Services and Virtual SmartCard.

What are the Siemens Encryption Technologies?

The Siemens Encryption Technologies platform is the basis for secure communication and storage of sensitive information and is a prerequisite for trustworthy and liable transactions via public networks. The Siemens Encryption Technologies Services act globally and guarantee:

  • the secure authentication of persons, systems and products.

  • the encryption of confidential information.

  • the digital signature of documents, business transactions and source code.

The team its services based on a self-managed high-security data center in Munich for Siemens globally. Full end-to-end responsibility for the entire range of services from infrastructure and operating systems to applications is our great strength. We manage everything from the bare metal of the servers and the VMWare environment up to the HSMs and the Certification Authority (CA)/Registration Authority (RA) software environments. Additionally, we consult internal customers on the implementation of cryptographic technology within their IT products and services.

Our international team is located in Germany, Spain and Portugal.

This is your role :

As a Service Manager for PKI Encryption Technologies for our Corporate PKI Services you are end-to-end responsible for the development and operation of the Certificate Authorities (CA) and Hardware Security Modules (HSMs) of the company’s Public Key Infrastructure (PKI) and Key Management.

You will be responsible to handle large scale enterprise and commercial/publicly trusted PKI services. As service provider we must comply with internal security regulations and external requirements (e.g. CAB, Mozilla, Google, etc.). Your tasks include to plan, implement and maintain the CA hierarchy for the entire company.

As a member of 3rd level support, you provide solutions to very complex end-user problems. You manage the completion of function and corresponding reporting. You will also manage the change request process for service or solution enhancements (CRs) and drive their implementation.

Communication with internal and external stakeholders and support in the release planning is part of your daily work. In case of problems and malfunctions, you are the decisive factor performing analyzes and measures for troubleshooting the systems and to restore the service availability in a timely manner.

Security is key - observing existing security concepts and measures is part of your work.

Your qualifications and experience:

  • University degree in computer science, IT security or related fields or otherwise professionally acquired comparable skills.

  • Service-orientated mindset (Can-do-/try-fail-try-again-/do-not-delegate-mindset) and a strong customer orientation.

  • At least 5 years of professional experience in Application / Service Management.

  • Interest in the IT Security environment.

  • Ideally experience with PKI and cryptographic technologies:

  • Nexus Certificate Manager

  • HSM hands-on experience Thales LUNA 7

  • Certificate Authority Management

  • Certificate Authority Administration

  • CA Hierarchy Planning

  • Certificate lifecycle management – Installation, Renewal, Rekeying, Revoke

  • Cryptography, cipher suites, trust stores and key management

  • Symmetric/asymmetric cryptography

  • Digital signatures

  • Thorough understanding of X.509 and associated RFCs

  • Disaster Recovery process and Business Continuity procedures

  • Familiarity with command line tools (e.g. certtool,openssl, etc.)

  • Be a team player and collaborate internationally.

  • Strong verbal and written communication skills in English.

We’ve got quite a lot to offer. How about you?

Please send your CV in English, otherwise your application will not be considered.

This opportunity provides flexibility in location meaning that we are accepting candidates from all over the world. Your preferred location will be asked during your application.

Siemens is committed to creating a diverse environment and is glad to be an equal opportunity employer. We strongly encourage applications from a diverse talent pool!

Organization: Information Technology

Company: Siemens S.A.

Experience Level: Experienced Professional

Full / Part time: Full-time

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